c1.gif (6138 bytes)
Q
ualities of Effective Messages
 tablect.gif (11286 bytes) Chapter 2 builds on the six Cs--courtesy, clarity, conciseness, concreteness, correctness, and completeness. Select a topic to access additional online resources.
Success Tip

Success Tips

Seven Simple Rules

TextLinks

1.  Gender-FreeTerms
2. Unnecessary Words
3. Correct Words or Phrases

wpe7.gif (2094 bytes)

INTERNET@A.GLANCE

Free E-Mail

wpe3.gif (2628 bytes)

Global Outlook

1. International Greetings
2. Breakfast in Malaysia 
New!
3. Commonly Confused Words 
New!

wpe4.gif (1961 bytes)

Activities

Frequently Confused   Words

wpeA.gif (2693 bytes)

Ethics in Action

1. Stealing Ideas
2. Human Relations
  New!

top.gif (1942 bytes) instruct.gif (2282 bytes) bsheet.gif (2220 bytes)
swep.gif (2021 bytes) feedback.gif (2131 bytes) order.gif (2023 bytes)
Instructors: Click here to learn how you can request a password to access our Instructor Resources.

WB01589_.gif (2674 bytes)