|These chapters correlate with the contents of Effective Communication for Colleges, 8th Edition. Click on any chapter to access and utilize additional activities, applications, and online resources.|
|Communication and Electronic Technology|
|Qualities of Effective Messages|
|Planning and Developing Messages|
|Good News and Neutral News Messages|
|Bad News Messages|
|Reports in the Workplace|
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an International Thomson Publishing Company.
Last Modified: March 12, 1999