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 These chapters correlate with the contents of Effective Communication for Colleges, 8th Edition.  Click on any chapter to access and utilize additional activities, applications, and online resources.

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chone.gif (2421 bytes) Communication and Electronic Technology
chptwo.gif (2439 bytes) Qualities of Effective Messages
chptree.gif (2490 bytes) Planning and Developing Messages
chpfour.gif (2461 bytes) Document Preparation
chpfive.gif (2440 bytes) Good News and Neutral News Messages
chpsix.gif (2446 bytes) Bad News Messages
chpsev.gif (2457 bytes) Persuasive Messages
chpeigh.gif (2512 bytes) Employment Messages
chpnine.gif (2479 bytes) Reports in the Workplace

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